IS Business Analyst (1052) – Cybersecurity Division - Department of Technology (Eligible List ID #151497)

Examples of Important and Essential Duties

• Assess and optimize system designs through review and analysis of user needs, customizing systems through system design and administration to meet the changing business needs of the users.
• Analyze data processing needs, research and evaluate software on multiple platforms to assist users to meet their departmental goals, and assist in developing the evaluation criteria for web enabled application.
• Determine operating characteristics and requirements, develop or modify and document general system design for web- enabled application, and write detailed design specifications, conduct "walkthroughs" for pro-posed solutions to system problems.
• Conduct feasibility studies for information technology quality assurance, make recommendations based on user requirements and systems analysis to ensure adequate planning.
• Provide support, analysis, coordination and assistance for networks, including disaster recovery.
• Troubleshoot software problems through telephone and site visit support, provide technical assistance in planning, engineering and architecture of unique systems for diverse applications, and implement solutions to problems.
• Conduct user training.
• May install and maintain software, facilitate communication between clients and vendors regarding system maintenance issues; perform non-routine adds, moves and changes as needed.
• Test and modify software for network compatibility and information technology quality assurance, participate in the detail design and development of new applications, and may write database applications.
• Update system software and make modifications to system configurations and facilitate data communication between systems platforms.
• Implement, maintain and update databases, tables and security access, create, document and compile manuals related to procedures.
• Participate and represent the department in computer users’ meetings or meetings of related committees.
• Research and evaluate technology through industry meetings, seminars, and vendor contacts, and identify opportunities for improvements through automation, and develop screen logic and reports.
• Create and generate reports and statistics to meet user and program requirements, inter-face with other departments, jurisdictions and users on regulations and reporting requests.
• Conduct database systems analysis and designs, may perform data normalization tasks, assist in the development of relational databases, and assist in performance of data conversion tasks and maintenance of data dictionaries.
• Performs related duties as required.